what kind of business opportunities exist in investing a call centre?
please provide an explaination if possible
What kind of business opportunities exist in investing a call centre?
ver little call centres are being seen as a replacable cost!
many are being closed and relocated to india or south africa.
also many are being replaced by voice recognition systems.
although these changes are unpopular with the public who LIKE to speak to a person who is a NATIONAL of the SAME country as the caller!
this is a shrinking industry and not suitable for investment!
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